How can we help you?

Savings and investment

How can I cancel/block my card?

To block your card, open the app, on the home screen go to "My cards", select the card you want to block and tap "Block".

You can choose whether to block it temporarily or permanently. You can also ask for a replacement card.

If you temporarily block the card, you can reactivate it in the same way.

Was this information helpful?

Related questions

My card has been stolen/lost. What do I do?

What do I do if my card doesn't work?

My card will expire soon. How can I renew it?

Otros métodos de contacto

También puedes contactar con nosotros por los siguientes canales:

93 887 25 08 900 211 211

[email protected]

Chat desde nuestra app

imaginBank of CaixaBank

imaginersGen S.A. ©

2026

Download the app