Frequently Asked Questions

Are imagin cards free?

Totally! There are no issuance or maintenance fees. More information.

Also, imagin gives you the option of paying with your mobile phone or smartwatch, if those are your preferred methods. See how to pay with your mobile or smartwatch.

Was this information helpful?
Thank you for your feedback!
It was not possible to save your vote, sorry for the inconvenience.

Related questions

What is the CVV on my card and what is it used for? How can I activate my imagin card? And how do I apply for an additional card? What should I do if my card does not arrive? Who can apply for an imagin card? And how do I go about it?

Other ways to contact us

You can also contact us through the following channels:

93 887 25 08 900 211 211
[email protected]
Chat from our app

Customer service

Access to file an official claim.
Contact FAQ Privacy policy Cookies policy Legal notice Fees and useful information Cybersecurity

Our commitment to the Planet is real

We are now Bcorp Certified!

imaginBank of CaixaBank

imaginersGen S.A. ©

 2026

Download the app