How can we help you?

What should I do if my card does not arrive?

Don't worry, you will receive your card at your home within 2-3 weeks. If it's been longer than that and you still haven't received it, contact us through the app (Gina chatbot) or by calling 938 872 508 and we will check.

Within the imagin app, in the "My profile" section, you can check the address you have provided and make any changes as needed.

Was this information helpful?
Thank you for your feedback!
It was not possible to save your vote, sorry for the inconvenience.

Otros métodos de contacto

También puedes contactar con nosotros por los siguientes canales:

93 887 25 08 900 211 211
[email protected]
Chat desde nuestra app

Our commitment to the Planet is real

We are now Bcorp Certified!