• Skip to Content

Your privacy is important to us

imaginersGen S.A. uses proprietary and third-party cookies to analyse your browsing habits in order to create data and to be able to show you advertisements which are tailored to the profile created based on your browsing habits (for example, clicks on web content). Click for MORE INFORMATION or to CONFIGURE OR OPT OUT OF COOKIES. Or, you can accept all cookies by clicking on "Accept and continue browsing".

Accept and continue browsing
  • Be imaginer
    • Be imaginer
    • Sharing expenses
    • MyMonz
    • ATM’S and Offices
    • Mobile Payment
      • Mobile Payment
      • Bizum
    • Apps imagin
      • imagin
      • imaginTeens
      • imaginKids
  • Our Commitment
    • imaginPlanet
    • BCorp
  • Banking
    • Accounts
      • imagin
      • imaginTeens
      • imaginKids
      • View all
    • Cards
      • MyCard
      • Credit
      • Youth Card
      • MyCard LOS40
      • View all
    • Loans
      • Education loan
      • Home improvement loan
      • Travel loan
      • View all
    • Mortgage
    • Other Products
      • insurances
      • Shop Wivai
  • Advantages
    • Enjoy
      • imaginPlanet
      • imaginMusic
      • imaginGames
      • imaginLAND
      • imaginCafé
      • View all
    • Shop Wivai
    • Discounts
    • The+TOP
Download app imagin
en
  • es
  • ca
Contact FAQ's Cybersecurity

FAQ's

  • First steps

  • Features
  • Cards
  • Products
  • Enjoy
  • imagin apps
  • Settings
  • Security
  • First steps

  • Features
  • Cards
  • Products
  • Enjoy
  • imagin apps
  • Settings
  • Security
  • What is imagin?

    At imagin, we don't know very well what we are but we know what we do. At imagin we are not a bank exactly, but we have accounts and cards with no fees, as well as custom financial products. But we are also much more than that: we are committed to the environment and charity and we have a great many initiatives.

    Join a large community, where you will find exclusive content and discounts, as well as solutions for saving, investing and financing.

    Discover more here.

  • What are the benefits as an imagin customer?

    One of the great benefits of being an imagin customer is that you don't need to have your salary paid into your account, a direct debit set up for your bills, or to use your card to avoid us charging maintenance fees for your accounts and cards. You do not need any type of link; you just have these benefits for being an imagin customer. With imagin cards, you have access to more than 13,000 ATMs in Spain and you can carry out transactions abroad with very beneficial terms for you.

  • What do I need to sign up?

    Signing up to imagin is simple and takes less than 2 minutes. Download the imagin app, complete the short form with your main details, and create your login passwords. The documents you will need are as follows:

    - If you are a student or are employed by a company, you will just need your ID document and to follow the steps indicated.

    - If you are self-employed, as well as your ID document, you must have your self-employment information (Form 036 or 037) and documentation on your business (Form 303, 100/130 or 390, as applicable).

    And just like that, you're an imaginer! Don't know how to open your account? More information here.

  • Can I sign up if I am already a CaixaBank customer?

    Of course! If you have access to CaixaBankNow, signing up to imagin will be much quicker and easier. Download the app and follow the steps to register.

    More info here.

  • What transactions can I carry out in the imagin app?

    At imagin you can carry out most banking transactions from your mobile phone, such as money transfers, transactions related to your cards, manage your bills, split expenses, apply for cards and loans online... You will also benefit from exclusive discounts from our partners and you will be able to access unique content and experiences.

  • Can I open an account with more people?

    Yes, it is possible to open a multi-holder account. But with two small conditions: 1. The two account holders must be imagin customers with a bank account, and 2. The account must be opened jointly by the two account holders from the branch. You cannot add an account holder to an account already created. Ah, and the maximum number of holders you can have is 2!

  • How do I download the app?

    You can now download the app from Google Play (Android), the iTunes Store (iOS-iPhone) or the Huawei Store. You can use the app on any compatible smartphone with an internet connection. You can also download here by scanning the QR you will find.

  • Can I be an imagin customer without opening a bank account?

    Yes, of course you can. You just need to download the imagin app, register as an imaginer Reload and request your prepaid card, without having to open a bank account! You will also enjoy all the advantages, including exclusive content and discounts, charitable and sustainability activities, and the ability to split bills with friends with imagin&Split.

  • What is the difference between being an imaginer, a Reload imaginer and an Infinity imaginer?

    At imagin, you choose how much you get involved. We want you to feel comfortable with us and choose the products and services that best suit you. That's why you choose your commitment level:

    - imaginer: just downloading and entering the imagin app makes you an imaginer! You will be able to get discounts and share expenses with your friends, among many other things.

    - imaginerReload: If you want to request a prepaid card in addition to all the above, without having to open an account, you can! Remember that our prepaid imagin Reload card is 100% free and has no issuance or maintenance fees and you can easily reload it from the imagin app.

    - imaginer Infinity or imaginBank customer: For those who want to enjoy imagin to the max, request an account and cards without fees, as well as having access to the entire product catalogue.

  • What are the benefits of becoming an Infinity imaginer by opening an imaginBank account?

    If you open a bank account you will automatically become an Infinity imaginer, or in other words, an imaginBank customer. That means that you will have access to all the advantages of being an imaginer, the entire product catalogue, cards without fees, Bizum, loans, insurance and much more. You will also enjoy exclusive content and discounts and you will be able to participate in our environmental and charity initiatives.

    More info here.

Download the app
Download the app