Frequently Asked Questions

I am not a CaixaBank customer; can I use the imaginKids app?

Yes. Even if you are not a CaixaBank or imaginBank customer, you can access the app and enjoy almost all its benefits. To enjoy imaginKids to the fullest, you only have to go to a CaixaBank branch and open an imaginKids account.

Was this information helpful?
Thank you for your feedback!
It was not possible to save your vote, sorry for the inconvenience.

Related questions

The app isn't working, it keeps freezing. What do I do?

Other ways to contact us

You can also contact us through the following channels:

93 887 25 08 900 211 211
[email protected]
Chat from our app

Customer service

Access to file an official claim.
Contact FAQ Privacy policy Cookies policy Legal notice Fees and useful information Cybersecurity

Our commitment to the Planet is real

We are now Bcorp Certified!

imaginBank of CaixaBank

imaginersGen S.A. ©

 2026

Download the app