Frequently Asked Questions

What happens if I have sent a Bizum to a person without Bizum?

Don't worry! If you have made a Bizum payment to a person who is not registered with Bizum, they will be sent an SMS to register. If they do not do so within 48 hours, the money will be returned to the account of origin (in this case, to you).

More information.

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Related questions

What transactions can I carry out in the imagin app? How do I make a transfer from imagin? How can I manage bills? How can I top up a mobile phone from imagin? How can I withdraw money from a CaixaBank ATM using a code? Can I use Bizum within the imagin app? Can I pay with my phone?

Other ways to contact us

You can also contact us through the following channels:

93 887 25 08 900 211 211
[email protected]
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