Frequently Asked Questions

Can I cancel a policy?

You can cancel an insurance policy you have taken out with imagin in one of two ways: 

  • All policies have a withdrawal period from the time you purchase them (this period depends on the product). You can withdraw from the App > My profile > Settings > Withdrawal and cancellation of the Service > Select product > Choose the policy in question. 
  • If this period has elapsed, you can find the number to call to cancel your insurance from the App > Contract > Insurance > Select your policy > Manage it conveniently. 
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Other ways to contact us

You can also contact us through the following channels:

93 887 25 08 900 211 211
[email protected]
Chat from our app

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