FAQ's

• What is the difference between being an imaginer, a Reload imaginer and an Infinity imaginer?

  Just downloading and entering the imagin app makes you an imaginer! You will be able to get discounts and share expenses with your friends, among many other things. If you want to improve some of your benefits and get a prepaid card without any fees, become a Reload imaginer. But if you want to be at the top of the imagin universe and get access to absolutely all of the app's sections and products, become an Infinity imaginer! Download the app

• What are the benefits of becoming an Infinity imaginer by opening an imaginBank account?

  If you open a bank account you will automatically become an Infinity imaginer. This means that all the benefits, discounts, services and products in the app will be unblocked. From this moment on, you will have access to exclusive Enjoy discounts, you will be able to share your expenses and pay your friends in imagin&Split, send money with Bizum and request any of our products.

• How can I become a Reload imaginer and what are the benefits?

  It's very easy to become a Reload imaginer. You just need to request a Reload card, with no fees, and you will automatically get better benefits. You'll get discounts on your favourite brands, and will be able to pay with your prepaid card without having to open a bank account.

• How can I become an Infinity imaginer and what are the benefits?

  To become an Infinity imaginer and get better benefits, you just need to open an imaginBank bank account with no fees. All sections of the app will automatically become unblocked. You will get access to all our products (insurance, loans, savings goals, etc.) and pro level discounts. You'll also be able to settle what's owed among your friends, send money in a click through Bizum, or pay with the card you choose.