How can we help you?

How long will it take to receive my booking reimbursement?

This depends on the company you made the booking with. In general, for all travel agreements, reimbursement is made 60 days after the booking. But don't worry, if this is not the case, it will be specified in the promotion. You can find more details in our discounts.

Was this information helpful?
Thank you for your feedback!
It was not possible to save your vote, sorry for the inconvenience.
Related questions

The discount has not been applied correctly for me. What should I do?

How long do the discounts and experiences last?

How many times can I use the same discount?

Otros métodos de contacto

También puedes contactar con nosotros por los siguientes canales:

93 887 25 08 900 211 211
[email protected]
Chat desde nuestra app

Customer service

Access to file an official claim.
Contact FAQ Privacy policy Cookies policy Legal notice Fees and useful information Cybersecurity

Our commitment to the Planet is real

We are now Bcorp Certified!

imaginBank of CaixaBank

imaginersGen S.A. ©

 2026

Download the app