How many times can I use the same discount?
Each discount has its own circumstances and the conditions may vary. Each promotion within the 'Enjoy' section explains whether the benefit can be used more than once. More info aquí.
How long do the discounts and experiences last?
In general, the benefits we offer are permanent. However, there may be some that have a limited availability period. In this case, this will be specified in the promotion. More info here.
How long will it take to receive my booking reimbursement?
This depends on the company you made the booking with. In general, with all travel agreements, the reimbursement is made from 60 days after the booking. But don't worry, if this is not the case, this is specified in the promotion. More info here.
The discount has not been applied correctly for me. What should I do?
Sometimes we also make mistakes! Contact @imaginresponde and we will resolve the incident as soon as possible.
What is imaginMusic?
You'll love it! imaginMusic is the universe within imagin where you can connect with the music you like best. You will also find exclusive content from your favourite artists, hot new playlists and a complete events calendar so you don't miss anything. In addition, you can be with your favourite artists at exclusive events, meet them and have a photo with them, as well as have access to interviews and articles never published anywhere before and enjoy backstage access at concerts to experience what happens behind the curtain. More info here.