How can we help you?

This is a prepaid card that you can apply for without having to open a bank account. You can use the card to:

• Pay in all shops around the world that accept Visa or MasterCard (except for a few motorways, parking metres and car rental companies).
• Buy online securely.
• Ensure that your spending does not get out of hand thanks to only being able to spend what you top up.
• Top up your card whenever and wherever you want from the imagin app.
• Check your money and transactions performed through the app.

You can top it up from the app. Go to the "My cards" section on the home screen, select the card you want to top up, click on the "More options" menu and then "Top up card".

The top-up limit will depend on whether you have an account with imagin:

• If you don't have an imaginBank account yet: you can top up to €250 per year on your Reload card. Also, you can increase the limit to €5,000 per year if you validate your identity via a video call.
• If you already have an account with us: you can top it up to €5,000.