How can we help you?

You can take out cash for free at any of the more than 11,000 CaixaBank ATMs. If you have the MyCard imagin or imagin credit card, you will be able to make debit withdrawals at any ATM in the world without us charging you any fees.

Of course, the banks whose ATMS you use to make cash withdrawals may apply a surcharge fee for using their services. This surcharge fee is applied by the bank that owns the ATM.

However, for your peace of mind, please note that the service provider is required to display the exact amount of the surcharge fee on the ATM screen. Therefore, you can decide whether to cancel the transaction before it goes through. Furthermore, the amount of surcharge fee can vary and is not applied by all ATM service providers.