Frequently Asked Questions

How do I register a child under 12 years old in imaginKids?

The account can be opened through two channels:

Digitally, where it is necessary to have the minor’s ID (DNI) and either the family book or birth certificate.
At a branch, where the family book or birth certificate must be provided, and the K document (provisional NIF) can be submitted if the minor does not yet have a DNI.

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Related questions

What happens if I lose my phone? Can I still access imaginKids? If my child is 12 years old, can they continue using imaginKids? How does imaginKids work? What is imaginKids and what are the requirements?

Other ways to contact us

You can also contact us through the following channels:

93 887 25 08 900 211 211

[email protected]

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