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A loan is a sum of money that ImaginBank, part of CaixaBank, advances to you so that you can buy something or cover a specific expense. You then have to repay it little by little in regular instalments, within a set term and at an agreed interest rate. To grant it, your repayment capacity or that of someone who can guarantee you is taken into account, if necessary.

Log in to the imagin app, go to the products tab and select the loan you need.

Go to the loans section in the app and follow the steps under “Documents to be signed”. You will be able to review your loan terms before signing.

It depends on the requirements of each transaction. If we need additional documentation (such as payslips or information on the purpose of the loan), the time will depend on how long you take to send it.

Once the loan is approved and signed, the money is credited to your account instantly.

• The NIR, or Nominal Interest Rate, is the fixed percentage you pay for the loan excluding other costs.
• The APR, or Annual Percentage Rate, indicates the total cost of the loan, including interest, fees and other charges.

Log in to the imagin app and select the loans tab to see all the details.

No, opening an account and card with imagin has no issue or maintenance fee, whether or not you have your salary paid in with us. But if you direct deposit it now, you'll be eligible for the current promotion and receive up to €250.

What are the account conditions?

• Maintenance fee: €0
• Interest: 0% APR, 0% NIR.
• Issuing entity: CaixaBank, S.A.

What are the card conditions?

• Issue and maintenance fee; €0
• Issues the card: CaixaBank Payments & Consumer, E.F.C., E.P., S.A.U.
• Loan is granted subject to prior approval.
• The funds are protected in a separate account at CaixaBank.

What conditions must the salary meet to get the €250?

To receive the €250 net, you have to direct deposit a salary of €1,500 or more into an account opened with imaginBank.
You must also meet the following conditions:

• Duration: Keep your salary direct deposited for 48 months.
• Tax regulations: This income is considered a cash payment and could affect your income tax return, in keeping with the applicable laws.
• Restrictions: The offer cannot be combined with any other direct deposit promotions (salary, freelancers or pensioners) made after 01/01/2022, or with salaries transferred from another CaixaBank account.
• If your paycheck is between €900 and €1,499.99, you can opt for the €150 net promotion with the same conditions.

Direct deposit your salary within 4 months of signing up. Keep in mind that transfers are not considered salaries for the purposes of this promotion.
Once we confirm that everything is correct and that you have received a deposit labelled “salary”, we will send you the €250, which will be in your imagin account in a few days.

Instalment payments allow you to split your purchases into terms of 3, 6, 9, or 12 months, or up to 24 months for amounts over €600. The minimum purchase is €40, and the maximum depends on your card’s credit limit.

For example:

• Amount: €1,500
• Term: 12 months
• APR: 22.42%; NIR: 20.40%
• Monthly fee: €139.24
• Total cost of the loan: €170.88

The amortisation system used is the French system, where the monthly instalment is always the same. Part of the payment is principal and part is interest, which decreases as the debt is paid off.

The deferred payment (revolving) method consists of paying in instalments, through monthly payments, the total amount of credit used, with a maximum associated interest rate of 20.40% NIR (22.42% APR). When the amount borrowed is repaid, it becomes available again as part of your disposable credit.

Representative example of the French amortisation system:

• Credit used: €1,500
• Repayment period: 48 months
• Credit usage date: 01/07/2024
• First instalment payment date: 01/08/2024
• APR: 22.42%
• NIR: 20.40%
• Interest amount: €706.23
• Total amount to be repaid: €2,206.23
• Amount of the monthly payments: 47 instalments of €45.97 and a final instalment of €45.64

Data based on the assumption that you do not carry out new transactions that increase the credit used on the card and that the debt is formalised at the start of the period.

imagin cards are issued by CAIXABANK PAYMENTS & CONSUMER (CPC) and marketed by CaixaBank, S.A. through its agent, imaginersGen S.A. Their granting is subject to prior approval by CPC.In addition, payment service funds are protected in a separate account at CaixaBank S.A. imagin, the commercial brand of imaginersGen, S.A., agent of CaixaBank, S.A. CaixaBank, S.A., markets products of the hybrid payment institution that issues the credit cards, CaixaBank Payments & Consumer, E. F. C., E. P., S. A. U., (hereinafter CPC), with registered office at Avenida de Manoteras n.º 20, Edificio París (28050 Madrid). The system chosen by CPC to protect the funds of payment service users is to deposit them in a separate account opened with CaixaBank. Card issuance subject to approval by CPC. The card has €0 issue and maintenance fee.

imagin life insurance is offered by VidaCaixa, S.A.U. de Seguros y Reaseguros, while non-life insurance is offered by SegurCaixa Adeslas, S.A. de Seguros y Reaseguros.
CaixaBank, S.A. acts as the exclusive banking and insurance operator of VidaCaixa and as an authorised entity for SegurCaixa Adeslas.

It is registered in the Insurance and Reinsurance Distributors Register of the DGSFP with code OE0003 and has professional liability insurance in accordance with current legislation. All insurance policies are subject to the general, specific and special terms and conditions of each policy, as well as the underwriting and application terms and conditions. Visit the company website for more information.

Most imagin loans are offered by imaginersGen S.A., an agent of CaixaBank, S.A. This bank is domiciled at Calle Pintor Sorolla, 2-4, 46002 Valencia, with Tax ID A08663619. It is listed in the Mercantile Register of Valencia (Volume 10370, Sheet 1, Page V-178351), and in the Special Administrative Register of the Bank of Spain under number 2100.

The Student Loan is offered by Nuevo Micro Bank, S.A.U. (MicroBank), with Tax ID A65619421 and registered in the Official Register of Entities of the Bank of Spain with code 0133. CaixaBank, S.A. is the entity that markets this product.

Granting of the loan depends on an analysis of the applicant’s creditworthiness and repayment capacity, in accordance with the entity’s risk policies.

We analyse your financial and personal situation to check that you can repay the loan and that the loan repayment allows you to continue to meet your normal living expenses. If your monthly repayments do not allow you to meet your ordinary living expenses without difficulty, we can refuse you the loan. It is important for you to know that, in order to obtain certain information about your creditworthiness and payment capacity, it is necessary for us to consult external databases of granted risk (CIRBE) and non-payment, such as ASNEF, EQUIFAX or BADEXCUG (among others). We differentiate between two types of analysis depending on whether we already have the information we need to assess your creditworthiness.

We calculate the amount of available loans as follows:

• We determine the maximum monthly instalment you could afford based on your income, your average account and deposit balances, and your credit history.
• We adjust this maximum amount by deducting your expenses and any other financial obligations you may have, to calculate the instalment you could realistically afford without compromising your financial stability or the monthly amount you need to comfortably cover your household living expenses. In other words, we will calculate the available instalment.
• To make this adjustment and tailor the available instalment amount to your personal circumstances, we take into account specific factors such as your age and place of residence.
• We apply an interest rate and an average term to the available instalment, which allows us to calculate the final amount of the available loan.

Important:

• The fact that we inform you that you have a loan available for a certain amount does not mean that it has already been granted to you. If you apply for a loan, we will do a final check to ensure that your financial and personal situation remains the same and that it is appropriate for you to apply.
• Therefore, your personal or financial situation could change compared with the initial one we took into account when carrying out the initial analysis, and the final amount of the available loan could be different, or you might no longer have any amount available.
• If you do not have regular income, we assess your creditworthiness using other data, such as account balances. In this case, if we offer you the possibility of having an available loan, you know better than anyone whether the balances in your accounts can be used to repay the loan or not. Consider this before you go into debt, because unless you tell us otherwise, we count on you to do so.

We will assess your creditworthiness when you apply for the loan. This assessment will let us know whether we can grant you a loan for the amount you have requested and on what terms.
Below, we explain the steps we take to assess your creditworthiness from the time you apply for a loan until we inform you of our decision to grant you a loan:

• We determine whether you have the capacity to repay the loan based on your net annual recurring income. We do this by calculating what percentage of your income you spend on your annual payment and financial commitments, including the repayment of the loan you have applied for. The purpose of this calculation is to make sure that the new operation will not put you in a situation of over-indebtedness.
• Furthermore, in order for us to grant you the loan, we will check whether taking on the requested loan instalment would still allow you to have enough funds to cover your household living expenses without difficulty. In other words, we will check that the amount you have available after paying your payment and financial commitments is sufficient for you to meet your monthly living expenses, calculated according to your personal circumstances.
• To determine the amount of household living expenses tailored to your personal circumstances, we consider specific factors such as your age, place of residence, and the number of members in your household, so the available instalment amount is suited to your situation.
• If you do not have regular income, we assess your creditworthiness using other data, such as account balances. In this case, you know best whether or not you can use these account balances to repay the loan. Consider this before you go into debt, because unless you tell us otherwise, we count on you to do so.

To apply for a personal loan it is necessary:

1. That you need it.
2. That you are of legal age.
3. That you have a stable income that guarantees your solvency and repayment capacity both to repay the loan and to be able to continue to meet the rest of your living expenses. We may ask you to provide us with documentation that proves this solvency and ability to pay. We usually ask you for the proof of your income (e.g. of your salary or pension) and your income tax return (IRPF). However, we may ask you for additional documents if we need them to determine whether or not we can give you the loan.

You can check the prices we usually apply to our consumer loans and other products, as well as to the other banking services we provide most frequently (Annex 1 of Bank of Spain Circular 5/2012, of 27 June) at: https://www.imagin.com/tarifas-informacion-interes