Information required by M.O. ECC/2316/2015: Account

CaixaBank is part of the Deposit Guarantee Fund of Credit Institutions provided for in Royal Decree 16/2011 of 14th October 2011. The maximum amount guaranteed is €100,000 per depositor with each bank.


This number indicates the risk of the product, where 1/6 is the lowest risk and 6/6 the highest risk.

Welcome to imagin!

cabecera-bankia-0-dk cabecera-bankia-0-mb

imagin Essentials.
Do not miss it!

We are the online bank that puts your comfort first. At imagin, you will never pay maintenance fees for your accounts and cards, and you will always have what you need for your banking activities: transfers, Bizum1, loans, travel insurance, virtual assistant... In addition, our app offers a sustainable and supportive community. Would you like more information?

You will receive all the information about the merge through communication channels of Bankia.

Start enjoying imagin today

Download the imagin app and log in with your Bankia credentials, like always!
If you forget your password, we will tell you how to recover it through the app or at your branch.

Dowload the app here:

Do you want to log into imagin from your computer?

Great! To log into your account, you just have to go to the imagin space on the CaixaBank website using your Bankia username and password:

This is how your app will be from November

This will be your new environment: manage your day-to-day operations creating money boxes, goals and categorizing expenses; send money via Bizum1, by transfer and even to an ATM; take out travel insurance, pay your bills by direct debit and much more!

How do I log into the imagin APP?

In November, you will be able to download the imagin App and sign in with the same passwords as you currently use at Bankia.
It's that easy! And if you have forgotten your passwords, we'll show you how to recover them online.

How can I see my accounts?

When you download the App in November and sign into imagin with your passwords, you will be able to see the balance and movements of your account from the imagin home page.
Watch this video tutorial!

What do I do if I want to pay with my cell phone and how do I authorise payments if I make e-commerce purchases?

If you need to configure your device to make cell phone payments or if you often make online purchases, watch this video where you will find answers to all your questions.

How can I make a Bizum payment?

From now on, you have to use the imagin app to send money via transfers or Bizum.

Click on this tutorial if you want to find out how.

What transactions can I do with my cards?

We'll explain what you can use your cards for, even if you don't have them with you.

How can I see my loans?

To find out how to check your loan balance, here is a video that explains how to do it


If your child is between 12 and 17, it's time to discover imaginTeens! The perfect app for them to learn to manage their finances. 

Follow us on Instagram!